Easy Return & Refund Policy

We want you to love your purchase! If you receive something that’s damaged or just not right, no worries — you can ask for a refund.

How to Get a Refund:

  • Simply sms refund request on Wattsapp.
  • Tell us why you want the refund.
  • If your reason checks out, we’ll process your refund within 10 days from the purchase date for any damaged or defective items.

What Can’t Be Returned:

  • Products not in their original packaging.
  • Items that have been used.
  • When the returned quantity doesn’t match what we sent.
  • Products labeled as non-returnable or non-refundable.

Cancellation Policy Made Simple

  • You can cancel your order anytime before we start shipping it.
  • Once your order is on its way, we cannot cancel it.
  • To cancel, just give us a call or send an email.
  • Calling us is best because we can act quickly — emails might take a bit longer to reach us and we can’t promise a cancellation in time.

How to Reach Us for Cancellation:

  • Email: fazzrah20@gmail.com
  • Phone: +968 92123932, +968 79391808

We’re here to make shopping with us smooth and hassle-free. Reach out if you need help!

About Us

Markaz Al-Attur

Barka souq, Near-Nesto Hypermarket,320

Sultanate of Oman

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